PERTH, AUSTRALIA: Today InteliCare announced a residential care partnership with Bethanie, one of the largest aged care providers in WA.

This partnership represents a new era of innovation for Bethanie with both residential care customers and staff to benefit from leading-edge smart technology.

Bethanie’s innovative strategy actioned via technology

Bethanie will trial InteliCare’s technology in a proof-of-concept pilot project that allows Bethanie staff to proactively monitor customers using real-time behavioural and health data collected via sensors. The data is processed using AI and presented on a consolidated dashboard to give carers richer insight into a customer’s health and wellbeing.

Chris How, CEO of Bethanie, describes the partnership as an:

“Important milestone in the delivery of Bethanie’s innovation strategy.”

How also commented on the positive customer impact:

“Leveraging market-leading technology and data-driven insights we aim to further improve the health and wellbeing outcomes of all of our customers.”

Bethanie will measure how InteliCare may increase their ability to deliver improved care outcomes to consenting customers using technology. This may also highlight opportunities to optimise workflows to give carers more quality time with customers as administration and data entry tasks are automated. Currently, Bethanie has 13 residential aged care homes and provides care to more than 3,000 Western Australians across residential care, home care, retirement villages and community housing.

InteliCare’s solution-focused growth

To date, InteliCare’s primary market has been in home care service technology. However, the partnership, a result of InteliCare’s strategic supply deal with Optus Enterprise, represents InteliCare making head roads into a new $14.3 billion residential aged care vertical.

Following launching into disability supported accommodation, InteliCare has been working with the market to build features that respond to the requirements of residential aged care. This market is large and growing as a result of the ageing population, with the Australian Government spending $14.3 billion on residential aged care services in 2020-21.

Jason Waller, CEO & Managing Director of InteliCare commented:

“We are committed to continuously improving our product to match the growing needs of health care providers nationwide. This drive ensures we can conquer new verticals with health and aged care services. InteliCare has innovation and exploration embedded deep into its core, we look forward to the continuous expansion of our offerings and successes.’’

The partnership was achieved due to ongoing enhancements of InteliCare’s B2B solution to improve user experience for residential aged care staff. Recent updates included an enhanced real time dashboard, configurable event alerting, and continuous vitals monitoring. This will be expanded further based on machine learning AI R&D through InteliCare’s partnership with the University of Sydney.